Shipping policy
Shipping Policy
Last updated: December 6, 2025
Shipping Methods
At Feria, we're committed to delivering your order quickly and securely. We offer one premium shipping option for all our customers:
Secured Express Shipping - FREE
Fast, tracked, and fully insured delivery to your doorstep at no additional cost.
Eligible Countries
We currently offer free Secured Express Shipping to the following countries:
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🇦🇺 Australia
We're working on expanding our shipping destinations. Please check back soon for updates.
Delivery Timeframes
Once your order has been processed and dispatched, estimated delivery times are:
| Country | Estimated Delivery |
|---|---|
| United Kingdom | 3-7 business days |
| United States | 3-7 business days |
| Australia | 3-7 business days |
Note: Delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances.
Order Processing
Orders are typically processed within 1-2 business days (Monday-Friday, excluding public holidays).
You'll receive a confirmation email once your order has been placed, and a shipping confirmation with tracking information once your order has been dispatched.
Order Tracking
All orders include full tracking capabilities. Once your order ships, you'll receive:
- A shipping confirmation email with your tracking number
- Real-time updates on your package's journey
- Delivery notifications
Shipping Address
Please ensure your shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
If you need to update your shipping address, please contact us immediately at support@feria.com
Customs & Duties
For international shipments, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in your order total.
Please check with your local customs office for more information about potential charges.
Delivery Issues
If your order hasn't arrived within the estimated delivery timeframe, please:
- Check your tracking information for updates
- Verify the shipping address on your order confirmation
- Contact us at info@tryferia.com with your order number
We're here to help resolve any shipping issues as quickly as possible.
Questions?
If you have any questions about our shipping policy or your order, please don't hesitate to contact our customer service team:
Email: info@tryferia.com
We typically respond within 24 hours during business days.